Cookie Policy
Last Updated: 12 May 2025
1. What Are Cookies
Cookies are small text files that a website stores on your device when you visit. They help the site remember certain information about your visit — such as whether you have already seen our cookie notice — so that the experience works as expected on subsequent visits.
Cookies do not give us access to your device or any information about you beyond what you choose to share with us. You can control and manage cookies in your browser settings at any time.
2. How We Use Cookies
We use cookies for three main purposes: to make the website function correctly, to understand how visitors use the site so we can improve it, and to measure the reach of our marketing. We do not use cookies to build advertising profiles or sell your data to third parties.
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are required for the website to work. They cannot be switched off. They are typically set in response to actions you take, such as remembering your cookie preference.
| Cookie Name | Purpose | Duration |
|---|---|---|
| pl_cookie_consent | Stores your response to the cookie notice so it is not shown on every page visit. | 12 months |
Analytics Cookies
These cookies help us understand how visitors interact with our website — which pages are visited, how long people stay, and where they come from. This information is used in aggregate and does not identify individual visitors. We use Google Analytics (GA4) for this purpose.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Distinguishes unique visitors for aggregate traffic reporting. | 2 years | |
| _ga_* | Stores session state for GA4 measurement. | 2 years |
Marketing Cookies
These cookies are set by advertising platforms we use to measure how many people enquire after seeing our adverts. They do not build a profile of your general browsing habits, and they do not enable us to target you with ads on other websites beyond our own campaigns.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook) | Used by Meta to measure the effectiveness of our Facebook adverts. | 3 months |
| _uetsid | Microsoft (Bing) | Used by Bing Ads to track visits resulting from Bing search advertisements. | 1 day |
| _uetvid | Microsoft (Bing) | Used by Bing Ads to identify returning visitors for conversion tracking. | 16 days |
4. Your Choices
When you first visit our website, a notice will appear at the bottom of the page. You can choose to accept or decline non-essential cookies at that point. If you decline, we will only place the strictly necessary cookie that records your preference.
You can also manage or delete cookies directly in your browser settings. The major browsers provide guidance on how to do this:
Please note that disabling certain cookies may affect how parts of the site work. Strictly necessary cookies cannot be turned off without affecting site functionality.
5. Third-Party Services
Some cookies on our site are set by third-party services — Google, Meta, and Microsoft — whose privacy policies govern how they handle the data collected through those cookies. We encourage you to review their policies if you have concerns:
6. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational or legal reasons. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically.
7. Contact
If you have questions about our use of cookies, please get in touch:
- Email: [email protected]
- Phone: +60 12-684 3791
- Address: Jalan Tun Razak 58, 50400 Kuala Lumpur, Malaysia